CANOSCLAY.COM recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.canosclay.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

CANOSCLAY.COM is a property of CANOS CLAY INDIA LLP, an Indian Company registered under the Companies Act, 2013 having its registered office at No.58/15, Sagaya Nagar, Anna Salai, Tiruvannamalai, Tamil Nadu, 606601.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and Billing information. We might collect your billing name, billing address and payment method. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to CANOSCLAY.COM.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for a purchase made online through our website. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also
tell you about new features or products. These might be our own offers or products, we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase/orders.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email infocanosclay@gmail.com It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Ms. Mano H

No.58/15, Sagaya Nagar, Anna Salai, Tiruvannamalai, Tamil Nadu, 606601

Email: infocanosclay@gmail.com

If you have any questions about this Policy or other privacy concerns, you can also email us at infocanosclay@gmail.com

Updates to this policy

This Privacy Policy was last updated on 27/01/2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.